Network Manager - Jumia (Full Time)

About Jumia

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay] . With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

The Network Manager is responsible for the simultaneous coordination and operational oversight of the Sorting Center, Reverse Logistics, and Transport operations within Jumia Supply Chain . Reporting directly to the Head of Logistics, this role manages stock movements, optimizes outbound transport costs, tracks queues, and leads logistics teams to ensure efficient parcel dispatch and end-to-end SLA compliance .

What you will be doing

• Multi-Unit Operational Oversight: Supervise daily operations across the Sorting Center, Reverse Logistics, and Transport, ensuring outgoing parcels follow FIFO processes to improve customer delivery timelines .
• Network & Queue Management: Track operational backlogs, monitor quality standards, and coordinate delivery c

Skills mentioned